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Warehouse Customer Service Representative

North Las Vegas, NV 89081

Posted: 10/31/2025 Job Number: 276985 Pay Rate: 19.00

Job Description

Warehouse Customer Service Representative

A Warehouse PO (Purchase Order) Customer Service job involves acting as a liaison between customers and the warehouse by handling inquiries, processing orders, and resolving issues related to purchase orders and shipments. Key responsibilities include processing POs, managing order fulfillment, providing customer support via phone or email, updating inventory, and preparing shipping documentation. The role requires strong communication, organizational, and problem-solving skills, as well as experience with inventory systems and data entry. 

Key Responsibilities
  • Customer Support:
  • Serve as the primary point of contact for customer inquiries, complaints, and requests regarding orders and shipments.
  • Communicate with customers about stock availability, order status, and delivery schedules.
  • Liaise between customers and warehouse staff to ensure customer needs are met.
  • Order Processing:
  • Receive and accurately process purchase orders (POs).
  • Coordinate with warehouse staff to pick, pack, and ship customer orders.
  • Generate and manage necessary paperwork, such as packing slips, shipping labels, and invoices.
  • Inventory Management:
  • Update and maintain accurate inventory records.
  • Track stock levels to ensure customer demand can be met.
  • Assist with receiving and documenting incoming goods, verifying them against POs.
  • Administrative and Communication:
  • Maintain customer files and procedure books.
  • Report customer feedback and any issues to management.
  • Handle other administrative duties, such as answering phones and performing data entry.  Required skills and qualifications
    • Experience: Previous experience in a customer service, warehouse, or logistics role is required.
    • Communication: Strong oral and written communication skills are essential for interacting with customers and other departments.
    • Technical Skills: Proficiency with computers, including data entry and familiarity with order processing or inventory management systems (ERP, MS Office) is necessary.
    • Organizational Skills: Strong organizational and attention-to-detail skills are crucial for managing orders and inventory accurately.
    • Problem-Solving: The ability to research and resolve customer issues and discrepancies in a timely manner.
    • Other:
    • High school diploma or equivalent education.
    • Ability to multitask and prioritize workload. 
    Hourly Pay: $19.00  (Temp to Hire) 
    Work Schedule: 5:30am to 3:30pm Monday to Friday and 1 Saturday a month for Inventory and Cycle Counting.

    Why work for Advance Services, Inc.
    • Advance Services is for and about people; we are your employment specialists.
    • Enjoy our easy application process.
    • You NEVER pay a fee!
    • Weekly pay.
    • Fun Safety and attendance incentives.
    • Health Benefits to keep you and your family healthy.
    • Great Referral Incentives.
    • Advance Services partners with the top companies in the area!
    • #CM3

    Apply for this job by clicking the apply button.  You will be directed to our website. 
    Please select a branch near you or call our office at 702-359-0482.
    Stop in and see our experienced friendly staff at 860 S Rancho Drive, Suite 5, Las Vegas, NV 89106
    Advance Services is an equal opportunity employer
     
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    About North Las Vegas, NV

    Explore exciting job opportunities in and around North Las Vegas, Nevada! This vibrant city, situated in the heart of the Mojave Desert, offers a blend of urban amenities and natural beauty, making it an ideal location for job seekers looking for growth and endless possibilities. With iconic landmarks like the Las Vegas Strip just a short drive away, world-class cuisine, renowned art galleries such as the Bellagio Gallery of Fine Art, and captivating shows at the Smith Center for the Performing Arts, North Las Vegas is a hub of culture and entertainment. Discover the charm of this bustling city, home to professional sports teams like the Las Vegas Raiders and the T-Mobile Arena, along with stunning parks and recreation areas like Floyd Lamb Park at Tule Springs. Begin your career journey in North Las Vegas and unlock a world of opportunities!