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Advance Services connects hardworking people with great jobs in manufacturing, logistics, food production, clerical work, and more. Click below to search open positions near you and start your application. The link will take you to our secure job portal powered by Bullhorn.

Customer Service

Waterloo, IA 50701

Posted: 02/25/2026 Job Number: 282905 Pay Rate: 21.00

Job Description

Customer Service / Sales Coordinator – Harlan, IA
Location: Harlan, IA
Schedule: Monday–Friday | 1st Shift
Pay: Competitive – Based on Experience

Advance Services, Inc. is hiring for a Customer Service / Sales Coordinator position in Harlan, IA! This opportunity is with a diversified, global leader in process equipment and engineered technologies that sustainably feed, fuel, and build a better world.

If you enjoy problem-solving, working with customers, and coordinating orders in a fast-paced office environment, this could be the opportunity for you.
What You Will Do:

  • Provide professional customer service by receiving inbound calls and assisting customers with orders, returns, shipments, and warranty requests

  • Enter customer orders into the system and review prior orders to validate accuracy

  • Coordinate orders and quotes with outside sales representatives

  • Process Return Goods Authorizations (RGA) for warranty items, incorrect shipments, or returns for credit

  • Gather specifications and pricing information to prepare accurate quotations

  • Review order specifications to ensure compliance with manufacturing requirements

  • Coordinate warranty claims with Engineering for review and resolution

  • Make outbound calls within assigned territories to follow up on inquiries and support sales growth

  • Solicit freight quotes and return customer calls promptly

  • Handle customer complaints professionally and deliver strong customer service solutions

This position plays a key role in maintaining organized order flow while delivering high-level customer service support to internal teams and external customers.
Why Work With Advance Services, Inc.?

  • Weekly Pay – Every Friday

  • Paid, Hands-On Training

  • Referral Bonuses – Extra earning potential

  • No Fees – Applying is always FREE

  • Opportunity for advancement

  • Health Benefits & PTO options

Advance Services is your employment specialist — connecting great people with great companies.
How to Apply
Apply online today or visit us at:
Advance Services, Inc.
308 Chestnut Street
Atlantic, IA 50022
Call or text (712) 243-1772

Advance Services, Inc. is an Equal Opportunity Employer.
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About Waterloo, IA

Discover exciting job opportunities in the vibrant region around Waterloo, Iowa today! Nestled in the heart of the Midwest, Waterloo offers a perfect blend of urban amenities and scenic beauty, making it an ideal place to grow your career. From the stunning Cedar Valley Arboretum to the cultural offerings at the Waterloo Center for the Arts, there is no shortage of enchanting features to explore. Indulge in the area's famous Maid-Rite sandwiches and immerse yourself in the local art scene at the Phelps Youth Pavilion. Whether you're a sports enthusiast cheering for the Cedar Valley CourtKings or craving outdoor adventures at George Wyth State Park, Waterloo has something for everyone. Begin your job search now and unlock the endless possibilities waiting for you in this charming Iowa locale.