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Customer Service

Harlan, IA 51537

Posted: 05/29/2026 Job Number: 289083 Pay Rate: 21.00

Job Description

Customer Service / Sales Coordinator – Harlan, IA
Location: Harlan, IA
Schedule: Monday–Friday | 1st Shift
Pay: Up to $21/hr

Advance Services, Inc. is hiring for a Customer Service / Sales Coordinator position in Harlan, IA! This opportunity is with a diversified, global leader in process equipment and engineered technologies that sustainably feed, fuel, and build a better world.

If you enjoy problem-solving, working with customers, and coordinating orders in a fast-paced office environment, this could be the opportunity for you.
What You Will Do:

  • Provide professional customer service by receiving inbound calls and assisting customers with orders, returns, shipments, and warranty requests

  • Enter customer orders into the system and review prior orders to validate accuracy

  • Coordinate orders and quotes with outside sales representatives

  • Process Return Goods Authorizations (RGA) for warranty items, incorrect shipments, or returns for credit

  • Gather specifications and pricing information to prepare accurate quotations

  • Review order specifications to ensure compliance with manufacturing requirements

  • Coordinate warranty claims with Engineering for review and resolution

  • Make outbound calls within assigned territories to follow up on inquiries and support sales growth

  • Solicit freight quotes and return customer calls promptly

  • Handle customer complaints professionally and deliver strong customer service solutions

This position plays a key role in maintaining organized order flow while delivering high-level customer service support to internal teams and external customers.
Why Work With Advance Services, Inc.?

  • Weekly Pay – Every Friday

  • Paid, Hands-On Training

  • Referral Bonuses – Extra earning potential

  • No Fees – Applying is always FREE

  • Opportunity for advancement

  • Health Benefits & PTO options

Advance Services is your employment specialist — connecting great people with great companies.
How to Apply
Apply online today or visit us at:
Advance Services, Inc.
308 Chestnut Street
Atlantic, IA 50022
Call or text (712) 243-1772

Advance Services, Inc. is an Equal Opportunity Employer.


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#harlan
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About Harlan, IA

Explore exciting job opportunities in and around Harlan, Iowa – where charm meets opportunity! Nestled in Shelby County, this quaint town offers a vibrant community with a rich agricultural heritage and a growing economy. With stunning parks like Prairie Rose State Park nearby, the area boasts a delightful mix of outdoor adventures and cultural experiences. Don't miss the chance to catch a show at the Veterans Memorial Auditorium or enjoy some authentic Midwestern cuisine at the famous Shelby County Cattlemen's Association Banquet! Join us in Harlan, IA, and discover a career path filled with endless possibilities. Start your job search today and unlock your potential in this dynamic region!