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Customer Program Specialist

Grand Island, NE 68803

Posted: 09/08/2026 Job Number: 296167 Pay Rate: 30.00

Job Description

Customer Program Specialist
Looking to join a well-established company in Grand Island, where you can use your Customer Service and Rapport building skills in the workplace.

Job Duties
  • Key Responsibilities
    Customer Relationship Management 
  • Respond to customer inquiries on work-in-progress, orders, pricing, and delivery 
  • Build and maintain strong, professional customer relationships 
  • Act as the customer's advocate inside the organization 
  • Order Management 
  • Manage customer purchase orders 
  • Verify quantities and delivery requirements are on track to ship as needed 
  • Communicate any delays or issues to customers prior to ship date 

  • Production and Supply Chain Coordination 
  • Communicate order and schedule changes to planning and production teams 
  • Follow up on shortages, back orders, and material availability with purchasing team 
  • Coordinate expedited orders when needed 
  • Problem Resolution 
  • Investigate customer complaints and shipment discrepancies 
  • Coordinate corrective actions with internal stakeholders 
  • Document and communicate resolutions clearly and promptly 
  • Administrative 
  • Maintain accurate customer records in Syteline (ERP) 
  • Prepare reports and customer correspondence 
  • Ensure compliance with company procedures 

Pay Range: $ 63,000-72,000 per year (Starting rate commensurate with experience) 
Shift: 1st
Hours: Monday – Thursday- 7:00A-4:30P & Friday- 700A-11:00A
 
Why work for Advance Services, Inc. 

  • Advance Services is for and about people; we are your employment specialists. 

  • Enjoy our easy application process. 

  • You NEVER pay a fee! 

  • Weekly pay. 

  • Fun Safety and attendance incentives. 

  • Health Benefits to keep you and your family healthy. 

  • Great Referral Incentives. 

  • Advance Services partners with the top companies in the area! 
     

Apply for this job by clicking the apply button.  You will be directed to our website, www.advanceservices.com  

Please select a branch near you or call our office at 308-384-2120 

Stop in and see our experienced, bilingual, and friendly staff today at 1201 South Locust Street, Unit 3, Grand Island, NE 68801 

Advance Services is an equal opportunity employer 

 
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About Grand Island, NE

Get ready to embark on a rewarding career journey in Grand Island, Nebraska! Nestled in the heart of the Cornhusker State, Grand Island offers a blend of small-town charm and big-city amenities, making it an ideal place to live and work. With a booming economy, diverse job market, and proximity to the stunning Platte River, this area provides endless opportunities for professional growth and work-life balance. Whether you're drawn to the vibrant art scene at the Stuhr Museum of the Prairie Pioneer, the delicious Nebraska-style barbecue, or the excitement of catching a game at the Heartland Events Center, Grand Island has something for everyone. Explore our job listings now and discover why Grand Island is the perfect place to build your career and create lasting memories.