Project Manager- Education
1850 Putman Parkway Milton, WI 53563 US
Job Description
Urgently Hiring
Overview:
- This position is responsible for managing the full lifecycle of client engagements within the education sector, including proactively addressing client inquiries, resolving device encumbrances during processing, completing accurate and timely device evaluation reporting, and coordinating cross-functional efforts to support successful project execution.
Job Duties:
- Foster and maintain positive relationships with clients by providing proactive support, addressing concerns, and ensuring their needs are met effectively. The position will own the project from quote closure to reconciliation.
- Ensure timely completion of device evaluation reports to support prompt and accurate customer payouts.
- Assist in coordinating and/or leading project-related tasks, facilitating smooth workflows, and ensuring efficient execution of project activities.
- Serve as a primary point of contact for clients, responding promptly to inquiries and resolving concerns to ensure a seamless customer experience throughout their engagement.
- Work diligently to resolve & communicate any encumbrances related to client devices during processing, exceeding customer expectations.
- Collaborate closely with Business Development and Operations teams to provide comprehensive support for both internal and external projects, ensuring their success and alignment with company objectives. Support continuous improvement initiatives through collaboration across the value stream.
- Responsible to document and maintain accurate process documentation, client records, reporting, and document project-related activities to facilitate tracking and reporting.
Job Requirements/Qualifications:
- 2+ years of experience in a client facing support role.
- Exceptional verbal, written, and interpersonal communication skills.
- Organized, logical, and willing to adapt quickly.
- Effective critical thinking and problem-solving abilities.
- Excellent organization and time management skills.
- Advanced computer skills with the ability to learn and use various software and database applications, including Salesforce, NetSuite and Microsoft Office.
Why work for Advance Services, Inc.
- Advance Services is for and about people; we are your employment specialists.
- Enjoy our easy application process.
- Weekly pay.
- Fun Safety and attendance incentives.
- Health Benefits to keep you and your family healthy.
- Great Referral Incentives.
- Advance Services partners with the top companies in the area!
Apply for this job by clicking the apply button, applying our website and selecting a branch near you or calling our team at (608) 531-1535
Advance Services is an equal opportunity employer
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